Privacy policy

Information we collect

When you request a quote or contact us, we collect the information you provide: name, address, phone number, email address, photos of your property and project details.

If you subscribe to our newsletter, we collect your email address. Our site may also automatically collect basic technical data (device type, pages visited) for operational and statistical purposes.

How we use your information

We use your information only to: prepare and send you a quote; schedule and carry out the requested service; communicate with you about your request; and, with your consent, send you our seasonal offers.

We never sell your personal information.

Sharing with third parties

We may share your information with service providers that help us run our business (website hosting, customer-relationship tool, email delivery). These providers may only use your information to provide their services to us.

We may also disclose information where required by law.

Cookies and analytics

Our site may use cookies and analytics tools to understand how it is used and to improve it. You can set your browser to refuse cookies.

We also use session-replay technology that records interactions such as clicks, mouse movement, scrolling and the pages you view, to understand how the site is used and improve it. Anything you type into form fields is masked and never captured. This information is processed on our behalf by our service provider, kept for a limited period, then deleted. You can opt out at any time by emailing info@100propre.ca.

Retention

We keep your information for as long as needed to provide our services and meet our legal obligations, then delete or anonymize it.

Security

We take reasonable measures to protect your information against loss, unauthorized access and disclosure. No method of transmission over the Internet is, however, entirely secure.

Your rights

You may at any time request access to your information, its correction, or the withdrawal of your consent. To exercise these rights, email us at info@100propre.ca.

Changes

We may update this policy. The last-updated date is shown above.

Contact us

Questions about this policy or your personal information? Email us at info@100propre.ca or call (581) 700 9830.